Management & Office Practice · BEGINNER
Writing Practical Decision Memos
Write decision memos that distinguish evidence, options, recommendation and approval conditions.
What you’ll be able to do
- Apply name the decision and its owner to a realistic fictional example.
- Apply separate facts and assumptions to a realistic fictional example.
- Apply compare genuine alternatives to a realistic fictional example.
- Apply write a reasoned recommendation to a realistic fictional example.
- Apply record the decision and follow-through to a realistic fictional example.
- Produce and review a practical course project.
Your course, step by step
- Name the decision and its owner
- Separate facts and assumptions
- Compare genuine alternatives
- Write a reasoned recommendation
- Record the decision and follow-through
How completion works
Pass the practice question in every lesson first, then submit four assessment sets in order. Each set has 10 distinct questions. Submit all four sets and score at least 60% overall (24 correct answers out of 40). Set scores combine; there is no minimum score per set. Your best submitted score per set is retained on retakes. It is open-book and must be your own work. This automated assessment checks course understanding; it does not independently verify identity or workplace competence.
Each set attempt has its own 15-minute window. Starting an attempt counts even if you abandon it. Wait 15 minutes from the start before a retake; after every third attempt of the same set wait 24 hours. Your best submitted set scores stay saved. A live attempt can be resumed. Retakes and learning remain free.
About this course
Write decision memos that distinguish evidence, options, recommendation and approval conditions. This course is designed for office staff and managers preparing concise recommendations for an authorised decision maker.
The five lessons move through name the decision and its owner, separate facts and assumptions, compare genuine alternatives, write a reasoned recommendation, record the decision and follow-through. Each explains two practical decisions and includes a worked example, a private activity and a comprehension check. Your project is to draft a fictional one-page decision memo. Use the examples to practise explaining a choice, noticing a mistake and improving the result rather than just memorising definitions. All lessons and assessments are free; the optional Certificate of Completion price is shown before enrolment. The course does not award an NQF qualification or professional registration.
Who this course is for
Office staff and managers preparing concise recommendations for an authorised decision maker
A practical example
The sponsor approves a revised date with a communication condition. The coordinator records that condition and assigns the announcement, rather than reporting an unconditional approval. Try a second fictional version with one missing input or changed condition. Explain which check detects the issue, what you would change and what evidence would support the revised result. Keep personal information out of the exercise and compare your reasoning with the lesson before completing the practice question.
Try your own fictional version, then enrol to work through the lessons, practice and assessments. Use this unmarked example to explore the skill before working through the course activities.
Continue building the skill
- Practical Leadership Foundations · Free certificate after passing
- Workplace Communication · Optional certificate R49